Orders will be shipped 1-2 business days after payment has been confirmed and we will confirm shipment to you with an email.
All parcels both to Australia and overseas require a signature for delivery and you need to give us an address where someone will be available to sign for the parcel, e.g. your work address. If you are not able to sign, the courier will leave a card and you can pick up the parcel at a designated post office.
INTERNATIONAL SHIPPING .....see below
|Shipping within Australia |
|Standard: ||$8.00 ||(Registered mail, 3-10 business days) |
|Express: ||$12.00 ||(Express Post Platinum, 1-5 business days) |
|Shipping outside Australia (Note: 10% tax will be deducted at checkout for exports....in effect reducing your shipping cost) |
|Registered mail: ||AU$20 ||(4-10 business days) |
|Express Courier: ||AU$45 ||(2-5 business days) |
The delivery times depend on the destination and please remember in busy times such as Christmas, delivery may take longer.
If we are shipping out of Australia for you, it will be a tax-free export and the 10% GST will be deducted automatically at Checkout. To work out how much will be deducted, you divide your purchase amount with 11 and you will get the amount of the GST deduction. If you buy a piece worth $150, your GST deduction will be $13.64, so you may in effect end up paying less than if we shipped locally.
Do you want us to ship to a different country to where you live?
|Some countries have fraud prevention laws which prevent PayPal from processing an order with a shipping country different to where you live. |
|If you live in Australia and wish us to ship overseas for you, then please choose bank transfer as your payment method in the checkout. If you're unable to do a bank transfer, please contact us by email or call 0412 218 692.|
|If you live outside Australia and want us to ship to an address here in Australia or to a third country, the laws of your country will determine whether you are able to complete your purchase the normal way through PayPal on our site. If you can't complete the sale through PayPal, don't worry, you can still make the purchase easily. You will just instead need to use the Send Money function in your PayPal account:|
|1. ||Send us an email with your purchase details, billing and shipping address and any message you want us to write in a gift card. |
|2. ||Login to your PayPal account and go to Send Money where you enter our email address, email@example.com, the amount and click Submit. |
|3.||You will receive a confirmation from PayPal and from Crowded Silver.|
INTERNATIONAL CUSTOMS CLEARANCE
All items shipped outside of Australia may be subject to duties and taxes in the destination country and these will be payable by you. As countries have different rules, we suggest you check with our local Customs office beforehand and should you refuse to pay any costs associated with the import and the parcel is returned to us at a cost, we reserve the right to deduct this cost from your refund. As overseas parcels may be subject to Customs inspections, this may cause a delay in delivery but unfortunately this is out of our hands.